Video Answers to your Common Questions

 
 

Common Questions

Appointments are required. You may want to call 2 weeks in advance to secure the day and time desired. For sale appointments you may need to call 4-6 weeks in advance.

Saturdays and sale days appointments are for an hour and a half and start at 9:00 am. Tuesday through Friday appointments start at 10:00 am and are for two hours and can possibly be longer on non-sale days, just ask when making your appointment.

Call Low’s at (870)734-3244. Low's receptionist will be glad to assist you. They will first ask you the day and time you would like to come. Tuesday through Friday appointments start at 10:00am. Saturday appointments start at 9:00am.

  • We ask that the bride bring no more than four people with her.
  • We ask that you bring NO babies or children under the age of twelve, but if you must bring any babies or children, they will have to remain in the lobby with a member of your party. Babies and children will not be allowed past the lobby.
  • We accept Visa, Mastercard, Discover, debit cards and cash as payment for any merchandise leaving the store.

We accept Visa, Mastercard, Discover, Debit cards & cash. We DO NOT accept checks.

Low’s Bridal and Formal Shop
127 West Cedar, Brinkley AR, 72021

Main line (870)734-3244
Fax number (870)734-1273

If mailing something to the shop, send it to our post office box:
P.O. Box 936, Brinkley, AR 72021

Low’s has a total of 22 dressing rooms. 13 downstairs, 3 in the couture area and 6 in the plus size department.

Yes, Low’s carries several styles of strapless bras, slips from very slim to the largest crinoline, and shoes in a variety of styles.

Gentlemen are welcome in all areas of the store except for dressing rooms or dressing room areas. This is to protect brides and gentlemen from being embarrassed, due to the fact some dresses do not fit. 

We are sorry, we do not rent bridal gowns or bridesmaids dresses. We always have great buys on bridesmaid dresses starting at below $100 and sale wedding gowns starting at $200.

Low’s places each order the same day as your purchase is made, even if your wedding date is a year or more away. This gives our brides the quickest ship date possible. Average arrival is 4 ½ - 5 months. Special ordering your gown with changes may take a little longer, and payment in full is required for special hems and custom changes. Rush shipping is available from most designers, but must be requested when order is placed.

The Better Business Bureau recommends that you order your gown and accessories at the same time. This helps you know how your complete ensemble will look. Ordering your gown, veil, headpiece, undergarments and shoes at the same time ensures that your entire ensemble is ready for alterations and portraits. We realize a bride's time is precious. You may order your veil and headpiece after your gown arrives, but veils and headpieces take one and a half months or longer to arrive after ordering. Sashes & belts can take as long as a wedding gown to arrive.

If a bride selects one of the thousands of gowns, sizes 2-32, Low's carries in stock, she may take it home the day she purchases it.

Bridal gowns are cut different than normal clothing. Most brides order or buy a gown 1 to 2 sizes larger than they usually wear.

When you order a gown, Low’s staff will take your measurements over just your bra and underwear. This insures snug body measurements. (Measurements should never be taken over clothing.)

When you go to the offices you will compare your measurements to the designer’s size chart. Each designer/line has its own size chart. Low’s will make a size recommendation, but the bride is allowed to order any size she chooses. If your measurements fall between sizes it is best to order the larger size as gowns can be taken up but may not have extra fabric to be let out.

Bridesmaid gowns are not cut to your measurements, so alterations are generally expected. Low’s has a recommended list of alterations providers. We do not offer in house alterations. Alterations are not included in the purchase price of a gown.

Special order gowns are shipped to Low’s as our designer will not ship directly to the bride. Once the gown arrives at Low’s we will carefully inspect the gown.

The bride will be called immediately upon arrival of the gown. You may make an appointment to pick up your gown and other accessories or Low’s can ship them to you.

All packages are shipped FedEx Home Delivery unless you request and pay for a two day or overnight shipping. Your consultant will confirm your address before shipping.

There is a charge for shipping. All gowns and accessories are insured. Every gown is shipped with a signature required.

Customers residing outside the state of Arkansas whose merchandise is shipped to them will not pay Arkansas sales tax. Customers who live within the state of Arkansas will pay Arkansas and local sales tax.

The best days to come to Low’s are weekdays, especially Wednesday and Thursday, (except for during the semi-annual sales). Weekdays are more relaxed which means you will have a longer time to shop and more mirror space.

Low’s has sales twice a year. The sales are just after Christmas and again in mid-July. Each sale offers thousands of gowns in sizes 4-32. These gowns are sold off-the-rack and cannot be ordered. The sale room has alcoves to dress in, with screens for privacy. We provide strapless bras, slips and a robe. No men are allowed in the sale area.

All sales are final. This final sales policy is consistent with the industry standard for bridal and special occasion apparel.

Wedding gowns range from $200.00 up to $7,000.00.

Bridesmaids gowns range from under $100.00 up to $350.00. Bridesmaid dress prices are subject to change without notice.

Bridesmaids dresses are to be paid in full when ordering, this can be done with credit card or check.

Bridesmaids gowns take 3 months to arrive after ordering. Rush is available from most designers for an additional charge.

Make sure your bridesmaids get measured properly. If in question, measure twice.

The most common mistake is that bridesmaids measure too far down for their waist measurement. The waist is measured at the smallest part of the torso, above the belly button - not where you wear your jeans.

Your bust measurement is not the same as your bra size.

Follow the size chart provided on the back side of your bridesmaids sheet. Every bridesmaid's gown designer has its own size chart, and the sizes can vary greatly. You could wear a 6 by one designer and a 10 by another designer.

Do not guess at your size. You can always have a gown taken up but you may not have enough fabric to let a gown out.

Bridesmaids gowns are not cut to personal measurements. You are ordering the closest size to your measurements.

It is the policy of the bridal industry that there are no exchanges and all sales are final. Bridesmaids gowns are cut just for your order. The gowns are not kept in stock. When Low’s places your order for your bridesmaids gowns, the gowns are cut from the same dye lot of fabric and in the sizes you requested. Remember, Low’s staff is not allowed to choose your sizes.

We ask that you bring NO babies or children under the age of 12, but if you must bring any babies or children they will have to remain in the lobby with an adult member from your party. They will not be allowed to go back to the dressing rooms, hallway or any other part of the store.

We do not allow alcohol due to the vast diversity of our customers with different cultures and religious affiliations. Also, since all of our customers travel a long distance, we guard against drinking and driving.

Measurement guides for bust, waist, hip

Please measure only over the undergarments you will be wearing with your bridesmaid dress.

Bust: Measure at the fullest part of your bust with your arms down and relaxed.

Waist: Measure 3" - 4" above your naval, at the smallest part.

Hip: Measure at the widest part.

While bridesmaid dresses are not custom made to your measurements, it is important to be confident in your measurements as each designer's sizing may vary greatly from another. Be sure to match your measurements to the appropriate designer's sizing chart.

Unfortunately, our staff cannot choose a size for any bridesmaid. Please remember that formal attire tends to run smaller than normal "ready to wear" clothing.

In order to offer the lowest possible price on bridesmaid dresses, payment must be received in full up front.

To order bridesmaid dresses:

  • Choose your bridesmaid dress style.
  • Review the signing chart specific to the dress designer.
  • Have each bridesmaid's measurements taken over her underwear for the best possible fit.
  • Each bridesmaid must fill out a bridesmaid dress order form, completing all the fields requested including:
    • Wedding Details
    • Bridesmaid Contact Information
    • Measurements (Bust, Waist, Hips, Height, Weight)
    • Dress Details
    • Pricing Details
    • Payment Information
  • Submit or confirm payment

Payment may be made with either credit card, check, cashiers check, or money order. 

If mailing in a check, please send to:

PO Box 936
Brinkley, Arkansas 72021

When the dresses arrive, you will be notified by your personal sales representative.

Any incidental balances are to be paid at this time - payments can be made by cash, credit card, check, cashiers check, or money order. Cash is only acceptable if paying in person at the store. Please do not mail cash.

You may choose to have your bridesmaid dresses shipped. Dresses may be shipped to a sigular address or multiple. There is a $20.00 charge for each address.

Dresses will only be delivered with signature confirmation - they will not be left at a doorstep.

Additional shipping methods can be reviewed for additional charges.

The Low's Experience


Low's Recent News


2017/2018 Winter Sale

Our semi-annual sale begins Tuesday, December 26 and run through Saturday, January 27! Dresses with blue tags are half price and anything with a special sticker on top of that are marked down even fur...

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Summer Sale Extended Through Aug 12

If you'd like to take adavantage of our summer sale, good news! It's been extended through Saturday, August 12. 

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Low's Bridal and Formal selected by Southern Living as "The Best Wedding Dress Shop" in Arkansas. Summer 2017

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2017 Summer Sale

Our semi-annual sale begins July 6 and will last through July 29! Hundreds of select Bridal gowns sizes 02-32 will be marked 1/2 price, as denoted by a blue tag. These gowns are in stock and...

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