Common Questions regarding Timeline

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Low’s places each order the same day as your purchase is made, even if your wedding date is a year or more away. This gives our brides the quickest ship date possible. Average arrival is 4 ½ - 5 months. Special ordering your gown with changes may take a little longer, and payment in full is required for special hems and custom changes. Rush shipping is available from most designers, but must be requested when order is placed.

Special order gowns are shipped to Low’s as our designer will not ship directly to the bride. Once the gown arrives at Low’s we will carefully inspect the gown.

The bride will be called immediately upon arrival of the gown. You may make an appointment to pick up your gown and other accessories or Low’s can ship them to you.

All packages are shipped FedEx Home Delivery unless you request and pay for a two day or overnight shipping. Your consultant will confirm your address before shipping.

There is a charge for shipping. All gowns and accessories are insured. Every gown is shipped with a signature required.

Bridesmaids gowns take 3 months to arrive after ordering. Rush is available from most designers for an additional charge.

In order to offer the lowest possible price on bridesmaid dresses, payment must be received in full up front.

To order bridesmaid dresses:

  • Choose your bridesmaid dress style.
  • Review the signing chart specific to the dress designer.
  • Have each bridesmaid's measurements taken over her underwear for the best possible fit.
  • Each bridesmaid must fill out a bridesmaid dress order form, completing all the fields requested including:
    • Wedding Details
    • Bridesmaid Contact Information
    • Measurements (Bust, Waist, Hips, Height, Weight)
    • Dress Details
    • Pricing Details
    • Payment Information
  • Submit or confirm payment

When the dresses arrive, you will be notified by your personal sales representative.

Any incidental balances are to be paid at this time - payments can be made by cash, credit card, check, cashiers check, or money order. Cash is only acceptable if paying in person at the store. Please do not mail cash.

The Low's Experience


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