The average arrival is 4 ½ - 5 months. Low’s places each order the same day as your purchase is made, even if your wedding date is a year or more away. This gives our brides the quickest ship date possible. Special ordering your gown with changes may take a little longer, and payment in full is required for special hems and custom changes. Rush shipping is available from most designers, but must be requested when order is placed.
Special order gowns are shipped to Low’s as our designer will not ship directly to the bride. Once the gown arrives at Low’s we will carefully inspect the gown.
The bride will be called immediately upon arrival of the gown. You may make an appointment to pick up your gown and other accessories or Low’s can ship them to you.
All packages are shipped FedEx Home Delivery unless you request and pay for a two day or overnight shipping. Your consultant will confirm your address before shipping.
There is a charge for shipping. All gowns and accessories are insured. Every gown is shipped with a signature required.