Going on now: Semi-Annual 1/2 price sale

December 1st — January 30th, 2021 Learn More Schedule An Appointment

Common Questions regarding Company Policies

Return to All Topics

We accept Visa, Mastercard, Discover, Debit cards & cash. We DO NOT accept checks.

In order to offer the lowest possible price on bridesmaid dresses, payment must be received in full up front.

To order bridesmaid dresses:

  • Choose your bridesmaid dress style.
  • Review the signing chart specific to the dress designer.
  • Have each bridesmaid's measurements taken over her underwear for the best possible fit.
  • Each bridesmaid must fill out a bridesmaid dress order form, completing all the fields requested including:
    • Wedding Details
    • Bridesmaid Contact Information
    • Measurements (Bust, Waist, Hips, Height, Weight)
    • Dress Details
    • Pricing Details
    • Payment Information
  • Submit or confirm payment
  • If paying by credit card, call us to provide the number so we can process your order.

Ready? Go to the Bridesmaid Dress Order Form

Please measure only over the undergarments you will be wearing with your bridesmaid dress.

View Full Answer

Due to the vast diversity of our customers with different cultures and religious affiliations, we do not allow alcohol. Also, since all of our customers travel a long distance, we guard against drinking and driving.

We ask that you bring NO babies or children under the age of 12, but if you must bring any babies or children they will have to remain in the lobby with an adult member from your party. They will not be allowed to go back to the dressing rooms, hallway or any other part of the store.

The standard policy in the bridal industry is that there are no exchanges and all sales are final. Bridesmaids gowns are cut just for your order. The gowns are not kept in stock. When Low’s places your order for your bridesmaids gowns, the gowns are cut from the same dye lot of fabric and in the sizes you requested. Remember, Low’s staff is not allowed to choose your sizes.

Bridesmaids dresses are to be paid in full when ordering, this can be done with credit card or check.

All sales are final. This final sales policy is consistent with the industry standard for bridal and special occasion apparel.

Special order gowns are shipped to Low’s as our designer will not ship directly to the bride. Once the gown arrives at Low’s we will carefully inspect the gown.

The bride will be called immediately upon arrival of the gown. You may make an appointment to pick up your gown and other accessories or Low’s can ship them to you.

All packages are shipped FedEx Home Delivery unless you request and pay for a two day or overnight shipping. Your consultant will confirm your address before shipping.

There is a charge for shipping. All gowns and accessories are insured. Every gown is shipped with a signature required.

Low's carries thousands of gowns, sizes 2-32, in stock. If a bride selects an in-stock gown, she may take it home the day she purchases it.

Of course! 

And if you post them on social media, please tag us!

We are sorry, but we do not rent bridal gowns or bridesmaids dresses.

Gentlemen are welcome in all areas of the store except for dressing rooms or dressing room areas. This is to protect brides and gentlemen from being embarrassed while dresses are being tried on.

Yes, bridesmaid dresses can be picked up at Low's or you may choose to have your bridesmaid dresses shipped to one or more addresses. There is a $20.00 charge for each address. 

Dresses will only be delivered with signature confirmation - they will not be left at a doorstep. Additional shipping methods can be reviewed for additional charges. 

A Bride's Story

Kayla Cheatwood

Married in 2020

Pine Bluff,AR

Read her love story
Designer

Martina Liana

See More Featured #LowsBrides