Common Questions regarding Company Policies

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We accept Visa, Mastercard, Discover, Debit cards & cash. We DO NOT accept checks.

Due to the vast diversity of our customers with different cultures and religious affiliations, we do not allow alcohol. Also, since all of our customers travel a long distance, we guard against drinking and driving.

We ask that you bring NO babies or children under the age of 12.

All sales are final. This final sales policy is consistent with the industry standard for bridal and special occasion apparel.

Special order gowns are shipped to Low’s as our designer will not ship directly to the bride. Once the gown arrives at Low’s we will carefully inspect the gown.

The bride will be called immediately upon arrival of the gown. You may make an appointment to pick up your gown and other accessories or Low’s can ship them to you.

All packages are shipped FedEx Home Delivery unless you request and pay for a two day or overnight shipping. Your consultant will confirm your address before shipping.

There is a charge for shipping. All gowns and accessories are insured. Every gown is shipped with a signature required.

Low's carries thousands of gowns, sizes 2-32, in stock. If a bride selects an in-stock gown, she may take it home the day she purchases it.

Of course! 

And if you post them on social media, please tag us!

We are sorry, but we do not rent bridal gowns.

Gentlemen are welcome in all areas of the store except for dressing rooms or dressing room areas. This is to protect brides and gentlemen from being embarrassed while dresses are being tried on.

A Bride's Story

Jaleesa Wilford

Married in 2020

Memphis ,Tn

Read her love story
Designer

Martina Liana

See More Featured #LowsBrides